Month: January 2017

How to Improve Customer Service in Malaysia [Startup Idea]

What’s good about Malaysia? A lot of good things. What’s bad? Customer service. What’s really lacking? Customer service. You go to restaurants, shops, supermarkets etc. people rarely greet you. It seems they’re forced to say thank you. Sometimes I feel that I’m more polite than the folks serving me. In The Philippines, people would politely greet …

Inspiring Malaysians with 100+ Heroes of 2016

Late last year, I came up with a list of 100+ Malaysian Heroes who have made Malaysians proud locally and globally. The feat was highlighted by The Star as it suddenly became a platform to recognise ordinary people’s contribution to the country. View the full list on my Facebook page.

15 Tips When Applying for Entrepreneurship, Startup or Pitching Program

Are you an aspiring entrepreneur trying to apply for any startup related program, competition or funding opportunities?   Just completed a judging process today at MaGIC so here are some of my tips: 1. Follow the application instructions properly; go through the application process with your co-founders. 2. Most online application nowadays require you to …

How My Facebook Post Went Viral and Got Shared 5,000 Times within 24 Hours

How do you create Facebook post that will go viral within 24 hours? Over the past few years I have been experimenting with hundreds of posts on Facebook. Yesterday’s experiment was by far the most successful one as it was shared more than 5,377 times within 24 hours. The Facebook post which went viral was …

50 Inspirational Quotes by Young Malaysian Entrepreneurs

Malaysia has come a long way. We started off as a country relying on agriculture into a country with a booming startup and entrepreneurship ecosystem. Little did we know that we have plenty of brilliant young entrepreneurs in Malaysia who are making impact locally and globally. Many of them have built world-class businesses and companies …